| ENVIRONMENTAL - MANAGEMENT APPROACH |  | |
| ENVIRONMENTAL PERFORMANCE INDICATORS | | |
| ASPECT: MATERIALS | | |
| EN1 | Materials used by weight or volume | | |
| EN2 | Percentage of materials used that are recycled input materials | |
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| ASPECT: ENERGY | | |
| EN3 | Direct energy consumption by primary energy source | | |
| EN4 | Indirect energy consumption by primary source | | |
| EN5 | Energy saved due to conservation and efficiency improvements |  |
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| EN6 | Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives | |
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| EN7 | Initiatives to reduce indirect energy consumption and reductions achieved | |
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| ASPECT: WATER | | |
| EN8 | Total water withdrawal by source | |
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| EN9 | Water sources significantly affected by withdrawal of water | | Brambles recognises that water is a precious resource and in many areas of its operations water supply is crucial for the environment and the community. Brambles believes it has a responsibility to use water wisely. For this reason, during the Year, Brambles’ business units established processes to collect data on water usage and waste. Water discharges from CHEP and Recall facilities are equivalent to sanitary wastewater and are not considered material. Brambles primarily operates in commercial and industrial areas. This minimises the impact of our operations, since these areas are designed for such use. |
| EN10 | Percentage and total volume of water recycled and reused | |
Brambles recognises that water is a precious resource and in many areas of its operations water supply is crucial for the environment and the community. Brambles believes it has a responsibility to use water wisely. For this reason, during the Year, Brambles’ business units established processes to collect data on water usage and waste. Water discharges from CHEP and Recall facilities are equivalent to sanitary wastewater and are not considered material. Brambles primarily operates in commercial and industrial areas. This minimises the impact of its operations, since these areas are designed for such use. IFCO, which operates a pool of more than 120 million reusable plastic crates (RPCs), is the largest user of water in the Group. CHEP also uses water in operations with designated wash facilities or service centres that condition RPCs. Many of these sites recycle and re-use water. CHEP Europe uses washers with a facility to filter and re-use water during the wash process. CHEP Australia uses water recycling at several of its plants.
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| ASPECT: BIODIVERSITY | | |
| EN11 | Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas | | Brambles primarily operates in commercial and industrial areas. This minimises the impact of its operations, since these areas are designed for such use. |
| EN12 | Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas | | |
| EN13 | Habitats protected or restored | |
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| EN14 | Strategies, current actions, and future plans for managing impacts on biodiversity | | |
| EN15 | Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk | |
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| ASPECT: EMISSIONS, EFFLUENTS AND WASTE | | |
| EN16 | Total direct and indirect greenhouse gas emissions by weight | | |
| EN17 | Other relevant indirect greenhouse gas emissions by weight | | |
| EN18 | Initiatives to reduce greenhouse gas emissions and reductions achieved | |
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| EN19 | Emissions of ozone-depleting substances by weight | | |
| EN20 | NO, SO and other significant air emissions by type and weight |  | Brambles does not currently collect this data and is not aware of any material issues with these air emissions. It is investigating its operations for possible inclusion in the medium-long term, if quantities are measurable with current techniques. |
| EN21 | Total water discharge by quality and destination | | Brambles recognises that water is a precious resource and in many areas of its operations water supply is crucial for the environment and the community. Brambles believes it has a responsibility to use water wisely. For this reason, during the Year, Brambles’ business units established processes to collect data on water usage and waste. Water discharges from CHEP and Recall facilities are equivalent to sanitary wastewater and are not considered material. Brambles primarily operates in commercial and industrial areas. This minimises the impact of our operations, since these areas are designed for such use. |
| EN22 | Total weight of waste by type and disposal method | |
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| EN23 | Total number and volume of significant spills | | Brambles had no significant spills during the year. |
| EN24 | Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III and VIII and percentage of transported waste shipped internationally | | No waste fitting this criteria was shipped by CHEP or Recall during FY11. |
| EN25 | Identity, size, protected status and biodiversity value of water bodies and related habitats significantly affected by the reporting organisation’s discharges of water and runoff | |
Brambles recognises that water is a precious resource and in many areas of its operations water supply is crucial for the environment and the community. Brambles believes it has a responsibility to use water wisely. For this reason, during the Year, Brambles’ business units established processes to collect data on water usage and waste. Water discharges from CHEP and Recall facilities are equivalent to sanitary wastewater and are not considered material. Brambles primarily operates in commercial and industrial areas. This minimises the impact of our operations, since these areas are designed for such use. IFCO, which operates a pool of more than 120 million reusable plastic crates (RPCs), is the largest user of water in the Group. CHEP also uses water in operations with designated wash facilities or service centres that condition RPCs. Many of these sites recycle and re-use water. In European service centres, occasional top-ups are required if water levels drop. CHEP Europe uses washers with a facility to filter and re-use water during the wash process. CHEP Australia uses water recycling at several of its plants.
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| ASPECT: PRODUCTS AND SERVICES | | |
| EN26 | Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation | |
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| EN27 | Percentage of products sold and their packaging materials that are reclaimed by category | |
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| ASPECT: COMPLIANCE | | |
| EN28 | Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations | | No significant fines or non-monetary sanctions for non-compliance in FY11. |
| ASPECT: TRANSPORT | | |
| EN29 | Significant environmental impacts of transporting products and other good and materials used for the organisation's operations and transporting members of the workforce | |
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| ASPECT: OVERALL | | |
| EN30 | Total environmental protection expenditures and investments by type | |
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| SOCIAL PERFORMANCE INDICATORS | | |
| HUMAN RIGHTS - MANAGEMENT APPROACH | | |
| HUMAN RIGHTS PERFORMANCE INDICATORS | | |
| ASPECT: INVESTMENT AND PROCUREMENT PRACTICES | | |
| HR1 | Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening | | Brambles Code of Conduct addresses human rights and is available to suppliers, sales agents, consultants and similar advisors who act on behalf of Brambles and are expected to act in accordance with Brambles' business integrity principles. |
| HR2 | Percentage of significant suppliers, contractors and other business partners that have undergone screening on human rights and actions taken | | Brambles code of conduct is available to suppliers, sales agents consultants and similar advisers who act on behalf of Brambles. All sales agents, consultants and similar advisors who act on behalf of Brambles are expected to act in accordance with Brambles' business integrity principles, as stated in the Code of Conduct. Further, all major suppliers are expected to share its social standards. For example, CHEP Europe purchasing contracts refer to the Code of Conduct and the Code of Conduct is passed on to suppliers. The majority of CHEP Europe purchases are under such contracts. Elements of the Code of Conduct are also included in material purchasing contracts with suppliers in CHEP Asia-Pacific. Brambles monitors relationships with suppliers. |
| HR3 | Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained | | All employees receive training on the Code of Conduct, which includes Brambles Corporate Social Responsibility Policy, at regular intervals. |
| ASPECT: NON-DISCRIMINATION | | |
| HR4 | Total number of incidents of discrimination and actions taken | | None of the Brambles businesses were found responsible for any material incidents of discrimination in FY11. |
| ASPECT: FREEDOM OF ASSOCIATION AND COLLECTIVE BARGAINING | | |
| HR5 | Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be at significant risk and actions taken to support these rights | | There were no material breaches of human rights in the bi-annual management declarations in FY11. For more information on the bi-annual management declarations, please see:
Brambles Code of Conduct addresses human rights and is available to suppliers, sales agents, consultants and similar advisors who act on behalf of Brambles. All are expected to act in accordance with Brambles' business integrity principles.
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| ASPECT: CHILD LABOUR | | |
| HR6 | Operations and significant suppliers identified as having significant risk for incidents of child labour, and measures taken to contribute to the elimination of child labour | | None of Brambles operations are believed to be at risk for incidents of child labour. Brambles Code of Conduct addresses human rights and is available to suppliers, sales agents, consultants and similar advisors who act on behalf of Brambles. All are expected to act in accordance with Brambles' business integrity principles
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| ASPECT: FORCED AND COMPULSORY LABOUR | | |
| HR7 | Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labour and measures to contribute to the elimination of forced or compulsory labour | | None of Brambles operations are believed to be at risk for incidents of forced labour. Brambles Code of Conduct addresses human rights and is available to suppliers, sales agents, consultants and similar advisors who act on behalf of Brambles. All are expected to act in accordance with Brambles' business integrity principles.
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| ASPECT: SECURITY PRACTICES | | |
| HR8 | Percentage of security personnel trained in the organisation's policies or procedures concerning aspects of human rights that are relevant to operations | |
Brambles supports and upholds the principles contained in the United Nations Universal Declaration of Human Rights, which promotes the protection of people’s human rights against violations by individuals, groups or nations. Brambles’ support of the principles set forth in the declaration is included in Brambles policies and Code of Conduct.
Brambles communicates its position on human rights to all employees globally through the Code of Conduct. |
| ASPECT: INDIGENOUS RIGHTS | | |
| HR9 | Total number of incidents of violations involving rights of indigenous people and actions taken | | There were no incidents of violations involving rights of indigenous people in any of Brambles businesses in FY11. |
| ASPECT: ASSESSMENT | | |
| HR10 | Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments | | Brambles has operations in 54 countries, and controls are in place to monitor risks such as human rights violations. There were no material breaches of the Code of Conduct relating to human rights in the bi-annual management declarations in FY11. |
| ASPECT: REMEDIATION | | |
| HR11 | Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms | | There were no material breaches of the Code of Conduct relating to human rights in the bi-annual management declarations in FY11. |
| LABOUR PRACTICES AND DECENT WORK - MANAGEMENT APPROACH | | |
| LABOUR PRACTICES AND DECENT WORK PERFORMANCE INDICATORS | | |
| ASPECT: EMPLOYMENT | | |
| LA1 | Total workforce by employment type, employment contract and region, broken down by gender | | |
| LA2 | Total number and rate of employee turnover by age group, gender and region | | |
| LA3 | Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation |  |
Not Reported- Less than 5% of Brambles employees are on temporary contracts.
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| LA4 | Return to work and retention rates after parental leave, by gender | | |
| ASPECT: LABOUR/MANAGEMENT RELATIONS | | |
| LA4 | Percentage of employees covered by collective bargaining agreements | | Not Reported- This data is not collected by Brambles. Privacy legislation in some countries of operation protects individuals from having this personal information collected or reported, for example, the Federal Privacy Act 1988 in Australia and similar legislation in New Zealand and France, and therefore Brambles does not have systems in place to collect this information. |
| LA5 | Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements | | Brambles and its businesses adhere to the minimum notice and consultation periods as set out in legislation in its countries of operation. Brambles does not collect data on employee trade union membership, as per LA4. |
| ASPECT: OCCUPATIONAL HEALTH AND SAFETY | | |
| LA6 | Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs | |
Brambles respects the individual's right to freedom of association and relates to its people through both collective and individual agreements, according to local law, custom and practice.
Following its formation in 2004, the Brambles European Works Council meets formally on an annual basis. Its purpose is to bring together management and elected workers' representatives from all the EU Member States in which Brambles operates. Representatives are consulted, receive information and give their views on a range of issues such as health and safety, business performance, sales activity, business developments and employment trends. At the last meeting held in Madrid in July 2010 the Group President CHEP EMEA, the Group Senior Vice President – Human Resources and other senior management took part in wide-ranging discussions with the Works Council members concerning Brambles, CHEP and Recall. The next meeting will be held in Gent Belgium in October 2011.
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| LA7 | Rates of injury, occupational diseases, lost days, and absenteeism, and number of work related fatalities by region and by gender | |
There were no fatalities in FY11 |
| LA8 | Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases | |
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| LA9 | Health and safety topics covered in formal agreements with trade unions | | See LA6 |
| ASPECT: TRAINING AND EDUCATION | | |
| LA10 | Average hours of training per year per employee by gender, and by employee category | | |
| LA11 | Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings | |
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| LA12 | Percentage of employees receiving regular performance and career development reviews, by gender | | Brambles operates a competency framework which allows employees to understand the skills and competencies required to do their job, and which ones need to be developed for higher level working. This framework is at the core of Brambles’ performance appraisal systems. Every employee has an annual appraisal with their manager. |
| ASPECT: DIVERSITY AND EQUAL OPPORTUNITY | | |
| LA13 | Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity | |
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| LA14 | Ratio of basic salary of men to women by employee category, by significant locations of operation | | |
| SOCIETY - MANAGEMENT APPROACH | | |
| SOCIETY PERFORMANCE INDICATORS | | |
| ASPECT: COMMUNITY | | |
| SO1 | Percentage of operations with implemented local community engagement, impact assessments, anddevelopment programs | | Brambles primarily operates in commercial and industrial areas. This minimises the impact of our operations, since these areas are designed for such use. Brambles does not believe its operations have significant potential or actual negative impacts on local communities, rather that Brambles’ businesses benefit local communities by creating employment directly and indirectly, providing high quality support services that assist customers to grow their businesses and purchasing materials from local and national suppliers. |
| SO9 | Operations with significant potential or actual negative impacts on local communities | | Brambles primarily operates in commercial and industrial areas. This minimises the impact of our operations, since these areas are designed for such use. Brambles does not believe its operations have significant potential or actual negative impacts on local communities, rather that Brambles’ businesses benefit local communities by creating employment directly and indirectly, providing high quality support services that assist customers to grow their businesses and purchasing materials from local and national suppliers. |
| SO10 | Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities | | Brambles primarily operates in commercial and industrial areas. This minimises the impact of our operations, since these areas are designed for such use. Brambles does not believe its operations have significant potential or actual negative impacts on local communities, rather that Brambles’ businesses benefit local communities by creating employment directly and indirectly, providing high quality support services that assist customers to grow their businesses and purchasing materials from local and national suppliers. |
| ASPECT: CORRUPTION | | |
| SO2 | Percentage and total number of business units analysed for risks related to corruption | | Brambles has operations in 54 countries, and controls are in place to monitor risks such as bribery or corruption. There were no material breaches of the Code of Conduct relating to bribery and corruption in the bi-annual management declarations in FY11. |
| SO3 | Percentage of employees trained in organisation’s anti-corruption policies and procedures | | All employees are expected to conduct business in accordance with the laws and regulations of the countries in which the business is located and in a manner with the principles of Brambles Code of Conduct. During the year ongoing training took place with the aim of enhancing employees’ compliance with certain policies under the Code. |
| SO4 | Actions taken in response to incidents of corruption | | There were no material breaches of the Code of Conduct, relating to bribery and corruption in the bi-annual management declarations in FY11. |
| ASPECT: PUBLIC POLICY | | |
| SO5 | Public policy positions and participation in public policy development and lobbying | | Brambles is a member of the Business Council of Australia (BCA), but representations by the BCA may or may not reflect Brambles' position on specific public policy issues. |
| SO6 | Total value of financial and in-kind contributions to political parties, politicians and related institutions by country | | Brambles policy is not to make donations to political parties, though exceptions are made from time to time. In FY11, no donations were made except for several small donations in the U.S. (totalling less than US$10,000 in the aggregate) which were approved by management and the board. |
| ASPECT: ANTI-COMPETITIVE BEHAVIOUR | | |
| SO7 | Total number of legal actions for anticompetitive behaviour, anti-trust and monopoly practices and their outcomes | | Not Reported |
| ASPECT: COMPLIANCE | | |
| SO8 | Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations | | Brambles conducts business in accordance with the laws and regulations of each country in which a Brambles business is located. Brambles did not receive any significant fines or non-monetary sanctions for noncompliance with laws and regulations. |
| PRODUCT RESPONSIBILITY - MANAGEMENT APPROACH | |
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| PRODUCT RESPONSIBILITY PERFORMANCE INDICATORS | | |
| ASPECT: CUSTOMER HEALTH AND SAFETY | | |
| PR1 | Life cycle stages in which health and safety impacts of products and services are assessed for improvement and percentage of significant products and services categories subject to such procedures | |
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| PR2 | Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes | | Not Reported- Brambles did not receive any significant fines or non-monetary sanctions for non-compliance with laws and regulations relating to the provision and use of products and services during the Year. |
| ASPECT: PRODUCT AND SERVICE LABELLING | | |
| PR3 | Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements | |
Recall assists customers in the safe management of their document storage requirements by clearly labeling its cartons with suggested weight restrictions and correct handling techniques, specific to the size of the carton (which varies from region to region) to ensure both customers and employees do not put themselves at risk from strain or injury of lifting heavy loads. All cartons are provided to customers flat packed. Recall has stringent processes for employees managing inbound cartons (for example, correct manual handling techniques) to ensure adequate risk management.
Neither CHEP nor Recall is able to fully assess the safety risk of customers using products on their own sites, due to the many variables involved. However, CHEP and Recall actively engage with customers and other organisations within the regions in which they operate, promoting health and safety impacts and responsible packaging solutions. |
| PR4 | Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by types of outcomes | | Brambles did not receive any significant fines or non-monetary sanctions for non-compliance with laws and regulations relating to the provision and use of products and services during the Year. |
| PR5 | Practices related to customer satisfaction, including results of surveys measuring customer satisfaction | |
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| ASPECT: MARKETING COMMUNICATIONS | | |
| PR6 | Programs for adherence to laws, standards and voluntary codes related to marketing communications, including advertising, promotion and sponsorship | | Brambles has operations in 54 countries, and controls are in place to monitor compliance with laws and regulations relating to marketing communications in the countries in which it operates. None of the CHEP businesses are signatories to any voluntary marketing codes. Recall is not aware of any voluntary marketing code requirements; however, this data is not available at a country level. Recall global marketing communications require legal review of all material at the country level. |
| PR7 | Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion and sponsorship by type of outcomes | | There were no material compliance issues during FY11. |
| ASPECT: CUSTOMER PRIVACY | | |
| PR8 | Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data | | Not Reported |
| ASPECT: COMPLIANCE | | |
| PR9 | Monetary value of significant fines for noncompliance with laws and regulations concerning the provision and use of products and services | | Brambles did not receive any significant fines or non-monetary sanctions for non-compliance with laws and regulations relating to the provision and use of products and services during the year. |
| ECONOMIC - MANAGEMENT APPROACH | | |
| ECONOMIC PERFORMANCE INDICATORS | | |
| ASPECT: ECONOMIC PERFORMANCE | | |
| EC1 | Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments | |
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| EC2 | Financial implications and other risks and opportunities for the organisation’s activities due to climate change | | |
| EC3 | Coverage of the organisation’s defined benefit plan obligations | | Brambles offers competitive benefits programs to its staff, which is dictated by local legislation and best practice. |
| EC4 | Significant financial assistance received from the government | | Neither Brambles nor its operating businesses are recipients of any significant or material government subsidies or grants. |
| ASPECT: MARKET PRESENCE | | |
| EC5 | Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation | | |
| EC6 | Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation | | Because CHEP and Recall are multi-domestic operations, Brambles does not have a Group policy on spending on locally-based suppliers. A high percentage of supplies are procured in the regions in which the business units operate. |
| EC7 | Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation | | Local hiring decisions are the responsibility of management within the operating businesses. The majority of employees are hired from within the regions in which Brambles’ businesses operate, including senior managers. |
| ASPECT: INDIRECT ECONOMIC IMPACTS | | |
| EC8 | Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, inkind, or pro bono engagement | | |
| EC9 | Understanding and describing significant indirect economic impacts, including the extent of impacts | | Not Reported |