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Business Review

1. Overview of Operations

Brambles Limited is a supply-chain logistics company operating primarily through the CHEP and IFCO brands. Brambles is listed on the Australian Securities Exchange (ASX) and has its headquarters in Sydney, Australia, but operates in more than 60 countries, with its largest operations in North America and Western Europe.

Brambles enhances performance for customers by helping them transport goods through their supply chains more efficiently, sustainably and safely. The Group's primary activity is the provision of reusable unit-load equipment such as pallets, crates and containers for shared use by multiple participants throughout the supply chain, under a model known as "pooling". Brambles primarily serves the fast-moving consumer goods (e.g. dry food, grocery, and health and personal care), fresh produce, beverage, retail and general manufacturing industries, counting many of the world's best-known brands among its customers. The Group also operates specialist container logistics business serving the automotive sector. 

At 30 June 2016, the Group employed more than 14,500 people and owned more than 550 million pallets, crates and containers (after provisions) through a network of more than 850 service centres.

For financial reporting purposes, Brambles is grouped into three segments:

  • Pallets, primarily serving the fast-moving consumer goods, fresh produce and beverage industries, and sub-divided into three regions:
    • Americas (comprising the CHEP pallet-pooling operations throughout that region and the CHEP recycled pallet management operations in North America);
    • Europe, Middle East & Africa (comprising the CHEP pallet-pooling operations in those regions, as well as India); and
    • Asia-Pacific (comprising the CHEP pallet-pooling operations in that region);
  • RPCs (an acronym for Reusable Plastic or Produce Crates), serving the fresh produce and broader food industry and comprising the IFCO RPC pooling business worldwide and the CHEP RPC pooling businesses in Australia, New Zealand and South Africa; and
  • Containers, comprising the following businesses:
    • Automotive, serving the automotive manufacturing industry;
    • IBCs, primarily serving customers transporting raw materials in the food and general manufacturing industries using intermediate bulk containers (IBCs), which are also known as Pallecons in some regions;
    • Brambles is also a 50:50 partner in the joint venture company, Hoover Ferguson Group, which is a global provider of container logistics solutions to the Oil & Gas and Chemicals sectors. See www.hooverferguson.com for more information.

In August 2016, Brambles entered into an agreement to merge its Oil & Gas containers business unit with leading containers solutions provider, Hoover Containers Logistics Solutions, to create an independent joint venture company ­­–­­ Hoover Ferguson Group (HFG), to be 50% owned by Brambles. The transaction is expected to complete in October 2016 (subject to regulatory clearance and customary conditions precedent).

2. Customer Value and Operating Model

Brambles enhances performance for customers by helping them transport goods through their supply chains more efficiently, safely and sustainably.

The Group’s primary activity is the provision of reusable pallets, crates and containers for shared use by multiple participants throughout the supply chain, under a “sharing and reusing“ model also known as “pooling“.

Under various pooling models, Brambles provides standardised reusable pallets, crates and containers to customers from its service centres, as and when customers require. Customers then use that equipment to transport goods through their supply chains, and – depending on the specific pooling model in operation – either arrange for its return to Brambles or transfer it to another participant in the network for that participant’s use prior to its return to Brambles.

By participating in Brambles’ pooling system, customers eliminate the need to purchase and manage their own unit-load equipment, thereby reducing the capital requirements and complexity of their operations and simultaneously reducing waste from their supply chains. Customers benefit from the shared scale efficiencies generated by Brambles’ network and systems, as well as the Group’s asset management knowledge and development of additional value-adding services, products and solutions.

Brambles generates sales revenue predominantly from rental and other service fees that customers pay based on their usage of the Group’s equipment. Brambles retains ownership of its equipment at all times, inspecting, cleaning and repairing them as required to maintain appropriate quality levels.

3. Shared Values

Brambles’ shared values are articulated in its Code of Conduct and are a core component of the Group’s culture:

  • All things begin with the customer;

  • We have a passion for success

  • We are committed to safety, diversity, people and teamwork;

  • We believe in a culture of innovation; and

  • We always act with integrity and respect for the communities in which we operate and the environment.

4. Business Strategies, Opportunities and Risks

Brambles’ aspires to be a world-leading provider of logistics solutions, working together with its customers to make supply chains more efficient, safe and sustainable. Brambles’ current areas of strategic focus are:

  • Investing in network advantage: The strength and scale of Brambles’ network of customers, people, service locations and asset management capability is inherent to the Group’s value proposition to customers and shareholders alike. The Group is committed to investing to maintain this network advantage and enhance it through innovation and customer collaboration;

  • Driving operational and organisational efficiency: Brambles supports its investment programs with internal efficiency initiatives that enable financial resources to be redirected to activities that are value-adding for customers. The Group targets continuous efficiencies in direct costs while the five-year organisational efficiency program, One Better, is focused on indirect cost reduction; and

  • Disciplined capital allocation for long-term growth: In addition to funding its established businesses, Brambles seeks to allocate capital to organic business opportunities or acquisitions where the Group believes its specific supply-chain expertise can add value for customers and create value for shareholders.

The dynamic nature of the supply chains Brambles serves, provides the Group with a broad range of growth opportunities including: increasing penetration of core equipment-pooling products and services in existing markets; diversifying the range of products and services; entering new and adjacent parts of existing supply chains; expanding into new supply chains or geographies; and/or exploring the digitisation of supply chains.

The principal factors that define growth opportunities for Brambles in the pooling of unit-load equipment are:

  •  Multiple parties use a common asset (i.e. a pallet, crate or container) to transport goods throughout the supply chain;
  • Assets flow freely and at high velocity throughout the supply chain, creating complexity that Brambles can manage more effectively through a pooled environment than customers could alone;

  • Ownership of assets is generally not a source of competitive differentiation to the asset user; and

  • Pooling of assets can create a benefit in which all supply-chain participants can share.

- 4.1 Strategic and Operating Risks

Brambles has identified a number of key factors that influence its strategic objectives and financial performance targets (refer to section 5) and which create areas of opportunity. These factors also create risks to the execution of Brambles’ strategic objectives, which have been assessed in the context of the Group’s risk management framework, as described under Principle 7 of the Corporate Governance Statement on Brambles’ website. The table below outlines these key factors, the associated risks and mitigating actions Brambles implemented in FY16:

Key factorsStrategic and/or financial riskMitigating actions
Macro-economic environment The challenging macro-economic environment may affect demand for Brambles’ services and/or the Group’s profitability

Continued focus on driving growth through investment in expanded customer value proposition, and targeted diversification in opportunities with attractive long-term characteristics

Industry trends, particularly in the context of dynamic retail, grocery and consumer goods supply chains Industry trends (e.g. the fragmentation of the retail supply chain into multiple channels, demand for differing materials or designs for pooled equipment; the use of asset-tracking technology) could affect demand for Brambles’ current service offerings, the value of its existing assets, and/or its profitability

Ongoing programs to drive customer intimacy throughout the supply chain and uncover opportunities to leverage the Group’s unique global scale and value proposition

Internal execution capabilities, in particular maintaining control and quality of pooled equipment in line with customer needs Failure to maintain adequate quality standards or control of Brambles’ pooled equipment may result in reduced customer satisfaction or additional costs
  • Strict adherence to equipment quality standards, including continuous monitoring of critical-to-quality metrics to assess and ensure quality of products issued to customers
  • Appointment of dedicated asset control teams across all business units and creation of a comprehensive system of processes to increase the timely collection of assets
  • Regular schedule of customer equipment inventory audits to assess key asset recovery metrics and identify potential control issues
Meeting customer demand for sustainable outsourced supply-chain solutions amid an intensifying competitive environment Competitor activity, particularly in relation to changing customer demands and/or market structures, could affect Brambles’ market penetration, revenue and profitability

Rejuvenated sustainability strategy and key brand programs focused on leveraging the inherent sustainability of Brambles’ business models and driving new levels of customer engagement

 

Brambles has identified the following additional risks to its financial performance and operations. These risks have also been assessed in the context of Brambles’ risk management framework and were addressed by the following mitigating actions in FY16:

Operating RiskImplicationMitigating actions
Execution and integration of acquisitions A failure to properly execute or integrate an acquisition could result in Brambles not realising its anticipated benefits and synergies
  • Implementation of standard acquisition integration process for all acquisitions
  • Dedicated integration leader appointed to lead the integration process for each acquisition
Potential for interruption, compromise or failure of the systems and technology upon which Brambles relies to operate its business A failure of this nature could adversely affect Brambles’ ongoing profitability by impairing its ability to service, attract and retain customers
  • Adoption of business continuity plans for interruptions to or failure of its information technology system
  • Implementation of processes for the detection and management of cybersecurity and other IT risks
Regulatory compliance, particularly as Brambles operates in a large number of countries with widely differing legal regimes, legislative requirements and compliance cultures A failure to comply with regulatory obligations and local laws could adversely affect Brambles’ operational and financial performance
  • Code of Conduct which provides a framework for detailed policies addressing regulatory compliance, among other things
  • Adoption of Group-wide online compliance training programs to supplement face-to-face training
  • Appointment of a dedicated Compliance Manager whose responsibilities include monitoring the implementation and ongoing application of compliance management systems
Ability to attract, develop and retain high performing individuals, as well as having proper succession planning A failure to attract, develop and retain high performing individuals could adversely impact Brambles’ ability to implement and manage its strategic objectives
  • Detailed talent management and succession planning processes to identify high potential employees and prepare “ready now“ successors for senior executive positions throughout the Group
  • Formal mentoring programs offered to all Brambles employees

5. Investor Value Proposition

Brambles’ relative competitive position is defined by the scale and density of its pooling networks, and the additional services and value these networks enable the Group to provide to customers. This concept is also referred to as Brambles’ “network advantage“.

Over time, Brambles’ network advantage is strengthened through the disciplined expansion of its pooling networks and accompanying investment in customer service, creating a sustainable competitive advantage that enables the delivery of attractive returns to shareholders.

The scale of Brambles’ established operations and customer relationships provides the Group with unique access to additional customer growth opportunities.

- 5.1 Recent Financial Performance

Over the past five years, Brambles has consistently outperformed the benchmark Australian share index, the S&P/ASX200 Index, by delivering superior rates of profitable growth and shareholder returns.

Based on Bloomberg data for the five years ended 31 December 2015: Brambles’ compound average growth rate in sales revenue was 5%, compared with 2% for the S&P/ASX200 Index, and Brambles’ average post-tax return on capital was 16%, compared with 4% for the Index.

In the 2016 financial year, Brambles’ delivered a total shareholder return of 20%, compared with 1% for the S&P/ASX200 Accumulation Index and 19% for the S&P/ASX200 Industrials Accumulation Index. On a five-year basis, Brambles’ total shareholder return has been 115%, compared with 43% for the S&P/ASX200 Index and 78% for the S&P/ASX200 Industrials.

While there is no guarantee that these absolute or relative returns will continue, Brambles believes that superior execution of its strategy will enable continued strong performance.

- 5.2 Performance Drivers and Metrics

The Group monitors performance and value creation through non-financial metrics (such as customer loyalty, safety performance and employee engagement and enablement) and through financial metrics (such as sales revenue growth, profitability, return on capital and shareholder returns).

There are three key drivers of Brambles’ sales revenue growth:

  • General increases in sales volumes in line with economic or industry trends (a relatively stable variable because the majority of Brambles’ sales revenue comes from customers in the consumer staples sector);
  • The rate at which the Group expands its operations (often described as “net new business wins“); and

  • Movements in pricing and changes in product/customer mix

Brambles’ key profit metric is Underlying Profit, which is adjusted from statutory operating profit by removing Significant Items. The main drivers of Underlying Profit are:

  • Transport, logistics and asset management costs (including external factors such as fuel and freight prices, as well as labour costs);

  • Plant operating costs in relation to management of service centre networks and the inspection, cleaning and repair of assets (including labour costs and raw materials costs);

  • Other operational expenses (primarily overheads such as selling, general and administrative expenses); and

  • Depreciation, as well as provisioning for lost or otherwise irrecoverable pooling equipment.

Brambles defines Return on Capital Invested as Underlying Profit divided by Average Capital Invested. The main driver of Average Capital Invested is capital expenditure on pooling equipment, which is primarily influenced by the rate of sales growth and by asset efficiency factors, i.e. the amount of pooling equipment not recoverable or repairable each year (and therefore requiring replacement), and the frequency with which customers return or exchange pooling equipment. Brambles’ main capital cost exposures are raw materials, primarily lumber and plastic resin.

The Group also monitors Brambles Value Added, which measures value generated over and above the cost of capital used to generate that value. Brambles Value Added is calculated by subtracting from Underlying Profit the product of Average Capital Invested multiplied by 12% (a notional representation of pre-tax cost of capital).

6. Sustainability

Brambles believes its operating model is inherently sustainable. By promoting the reuse of assets among multiple parties in the supply chain, Brambles’ sharing and reusing operating model creates more efficient supply chains by reducing operating costs and demand on natural resources.

Brambles’ sustainability framework organises the Group’s sustainability activities in three areas: Better Business, Better Planet and Better Communities. During FY16, this framework was enhanced through the release of Brambles’ 2020 sustainability goals. These goals focus on the strategic sustainability issues that preserve and create value, while managing actions that reduce the impacts of the Group’s operations on the environment and communities in which it operates. Brambles’ 2020 sustainability goals were mapped to the United Nations Sustainable Development Goals (SDGs) released in 2015. The Group’s goals were established through internal consultation with Brambles’ businesses and input from customers, suppliers, peak industry bodies and sustainability practitioners.

During FY16, Brambles’ management established a sustainability risk committee whose primary function, is to identify, assess, monitor and report on the Group’s exposure to sustainability risks and determine whether the exposure to these risks is material.

In FY16, Brambles’ sustainability risk committee conducted a review of material sustainability risks and issues, recognising: previously identified material sustainability issues; the third edition of the ASX Corporate Governance Principles & Recommendations, particularly Recommendation 7.4 concerning economic, environmental and social sustainability risks; and the Global Reporting Initiative’s G4 reporting framework.

This review identified the following material sustainability risks:

  • Materials sourcing: Ongoing secure supply of materials for the production and repair of pooling equipment, in particular wood used for pallets, is critical to Brambles. In FY16, Brambles set a goal to achieve chain-of-custody certification for 100% of wood purchased for manufacture and repair of CHEP pallets by 2020. In FY16, Brambles purchased 2.7 million cubic metres of wood for use in CHEP pooled pallets, up 416,300 cubic metres since FY15. During the Year, the volume of wood from certified sources remained in line with FY15 levels, at 97%, while the volume of wood carrying full chain-of-custody certification increased to 49%, from 43% in FY15. Brambles’ sustainable sourcing objectives are directly linked to SDG 13 - Climate Action and SDG 15 - Sustainable Forestry; and
  • Safety: Brambles’ Zero Harm Charter states that everyone has the right to be safe at work and to return home as healthy as they started the day. Brambles measures its safety performance through the Brambles Injury Frequency Rate (BIFR), which measures work-related injuries, fatalities, lost time, modified duties and incidents requiring medical treatment per million hours worked. Brambles’ met its target of year-on-year improvement in the BIFR rate in FY16, recording a BIFR of 9.7, an improvement from 13.3 in FY15. This result reflects continuous improvement in the safety culture of Brambles. Brambles’ Zero Harm Charter and safety targets align with SDG 3 Good Health and Wellbeing.

Further details of Brambles’ sustainability framework and new sustainability goals are located on Brambles’ website. A full review of Brambles’ sustainability risks and performance will be included in the Group’s Sustainability Review, scheduled for publication in October 2016.

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